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Q322 Is there a solution for the window.open problem "Interface not supported" or "no such interface supported" with Internet Explorer 4?

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If you are getting the error message "Interface not supported" this is where a registry setting has become corrupted. Take a look at Microsoft's Knowledge Base for article Q180176 at http://support.microsoft.com/support/kb/articles/q180/1/76.asp for the full details. The necessary action is:

  1. Click Start, and then click Run.
  2. In the Open box, type the following line:
    regsvr32 actxprxy.dll
  3. Click OK, and then click OK again when you receive the following message:
    DllRegisterServer in actxprxy.dll succeeded
  4. Click Start, and then click Run.
  5. In the Open box, type the following line:
    regsvr32 shdocvw.dll
  6. Click OK, and then click OK again when you receive the following message:
    DllRegisterServer in shdocvw.dll succeeded
  7. Shut down and restart your computer.

©2018 Martin Webb